February 5, 2025
Mayor Wu this week announced a plan that would require food-delivery companies to obtain city permits, buy insurance for their delivery people, and hand over data to the city on where all those people are going with their food and how fast they are doing so.
Wu said that enough is enough: Too many Grubhub, Uber Eats, and Door Dash delivery people, especially the ones on scooters, are wreaking daily havoc, driving on sidewalks, weaving in and out of traffic, and speeding the wrong way down one-way streets.
“The price of convenience cannot be fear, injuries, and chaos on our streets,” said Jascha Franklin-Hodge, the city’s chief of streets.
Wu’s proposal will go to the City Council as a proposed municipal ordinance. If the council approves, it will go back to Wu for her signature.
Wu said requiring insurance would benefit both the delivery people and any people they hit. The detailed routing information already collected by the companies will help the city figure out where the delivery hot spots are, which, in turn, will let the city better design street parking regulations and also know when and where to target enforcement.
Franklin-Hodge, the city’s street chief, said the ordinance would only apply to large companies that provide food-delivery apps. Local restaurants that have their own delivery people would be exempt, as would non-food delivery companies, such as FedEx and UPS.
He added that the proposed ordinance also would not require the companies to hand over data on individual orders, meaning that City Hall will not be watching peoples’ diets or individual drivers, but rather aggregate data about where the delivery trips begin and end.
City Councillor Sharon Durkan (Back Bay, Beacon Hill, Fenway, Mission Hill) said she and other officials asked the big delivery companies months ago for data on delivery trips through Boston and the companies refused. She said the city has no obligation to cater to “multi-billion-dollar companies and tech giants that refuse to play by the rules of the road.”
And state Rep. Jay Livingstone (D-Back Bay) said he and his kids were nearly hit by a delivery scooter driver as they walked down the sidewalk on Dartmouth Street just this week.
Officials compared food-delivery apps to ride-share apps, which once were unregulated as well, but which now have to meet minimum state safety standards.
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